Contact support
Get help with installation, configuration, product usage, and troubleshooting for StatusPath Reports and Compare Any Two Pages.
Support portal
Create a request and follow its progress in the BlueGrove Labs support portal.
Open support portal
You may need to sign in with an Atlassian or customer account.
Email support
If you cannot access the portal, send us the details by email.
support@bluegrovelabs.comWhat to include in your request
These details help us understand and reproduce the issue.
- App name and version, if available
- Jira or Confluence site URL and where the issue occurs
- Steps to reproduce, expected result, and actual result
- Relevant screenshots or error messages
- Approximate amount of Jira work items or Confluence content involved
- Whether the issue affects one user or multiple users
Do not include secrets, tokens, private Atlassian URLs, or customer-sensitive data in screenshots unless your organization has approved sharing that information with support.
If a suspected app issue requires investigation, we may ask for additional screenshots, product settings, or anonymized examples.